Privacy Policy

Caballes-Go Securities, Inc. values your privacy. This Data Privacy Statement outlines our practices regarding the collection, processing, and protection of your personal data, in compliance with the Philippine Data Privacy Act of 2012 ("DPA").

We provide below an overview of how your personal data is processed and your rights under the law. What data and specifics on how it is handled may vary depending on your relationship with us.

What Data Do We Collect and How?

We collect personal data that you or your organization provide to us, which helps facilitate our services and interactions. This may also include data gathered through our website, forms, and monitoring or other mechanisms (e.g., phone recording, email monitoring) for compliance purposes.

We may also gather publicly available data from sources like regulatory bodies, business directories, and legitimate third-party services.

Types of personal data we collect, and process may include personal information, contact details, identification documents, tax status, financial data, marketing and sales data, and other similar categories necessary for our operations.

Why Do We Process Your Data and What Legal Basis Supports It?

We process your personal data for:

- Compliance with Legal Requirements: Including fraud prevention, regulatory compliance and reporting, and meeting record-keeping obligations.

- Legitimate interests: To enhance our services, research and marketing, protect business interests, and manage risks.

- Contractual obligations: To fulfill agreements and facilitate transactions.

- Consent: For cases where we request your permission, which you can later withdraw as needed.

Who has Access to My Data?

Our affiliated entities and/or partners: To support our operations, ensure risk management, and provide consistent services.

External recipients: This may include regulatory bodies, other financial institutions, advisors, and service providers contracted for specific services.

How Long is My Data Retained?

We retain your data as long as necessary to comply with legal obligations or for the duration of our business relationship with you, often retaining records for at least ten years to meet regulatory standards.

What Rights Do I Have Regarding My Data?

Under the DPA, you can request access, correction, deletion, restriction, or obtain a copy of your data in an electronic or structured format for further use. You may also object to processing for direct marketing purposes or other specified reasons. To exercise any of the rights you may simply write to our Data Protection Office.

Please be aware that certain rights may be limited in specific situations, and exercising these rights may impact our ability to maintain our business relationship with you or your organization.

Where applicable, you also have the right to file a complaint with the National Privacy Commission.

You may access the National Privacy Commission website at www.privacy.gov.ph for a complete reference of your rights under DPA.

How We Protect Your Information

Your personal data is treated with the highest level of care and confidentiality, as we prioritize data privacy and information security. We have implemented suitable organizational, physical, and technical safeguards to protect and uphold the confidentiality, integrity, and availability of your data. 

We ensure that your personal data is only processed when there is a lawful or legitimate basis. Access to your personal information is strictly limited to authorized personnel, in line with applicable laws and regulations set forth by relevant authorities.

Am I Required to Provide Data?

Certain data is required to establish and maintain a business relationship or fulfill regulatory obligations. Failure to provide this may limit our ability to enter into a legal agreement, provide or continue our services.

Is Profiling Involved in Data Processing?

In specific cases, we may use processes that help us assess aspects related to fraud prevention, risk assessment, or tailored services.

Collection of Sensitive Personal Data?

We may require your explicit consent to collect sensitive data, including biometrics data, for specific purposes like system access or regulatory requirements.

Changes to this Privacy Statement?

This Privacy Statement is effective as of 10 January 2025 and may be updated periodically, with changes posted on our website.

Who is Accountable for Data Processing, and How Can I Contact Them?

For inquiries or to exercise your data privacy rights, contact our Data Protection Officer:

Data Protection Officer
Caballes-Go Securities, Inc.

(formerly, MVG Securities, Inc.)
16F Robinsons Equitable Tower
ADB Avenue corner Poveda Road
Ortigas Center, Pasig City 1100

or by email at dpo@caballes-go.com.